COVID-19 & The New Normal

What happens when I go to the dental office in light of COVID-19?

We wanted to let you know that we have several steps and other protocols we are taking to help ensure the safety of our patients and clients. We will ask questions for everyone’s safety. You’ll want to answer honestly. These questions may include:

  • Have you had symptoms commonly associated with COVID-19? (common symptoms include fever, shortness of breath, dry cough, runny nose, or sore throat)
  • Within the past 14 days have you travelled by airplane?
  • Within the past 14 days have you been in close proximity (less than six feet) at a gathering of 10 or more persons?
  • Within the past 14 days have you had close contact with a person who has been confirmed positive or suspected to be positive for COVID-19?

DENTAL OFFICE PRECAUTIONS

The precautions we take to prevent the spread of infection to our patients and staff.

Before entering the treatment area your temperature is measured and you are asked to wash your hands before being seated.  Next you are given 30-second 50:50 rinse of hydrogen peroxide and water followed by an antimicrobial rinse (Peridex).  All touch surfaces in the office and treatment rooms: the overhead lights, dental chair, drawers and light handles as well as counter tops have been thoroughly disinfected with the number one rated disinfectant (BioSurf). All equipment is covered with disposable covers that are replaced after each patient.

Our office air filtration system is tested and certified by an independent third-party lab to effectively filter 99.5% of harmful ultrafine pollution particles down to 0.003 microns in size. This is 100 times smaller than what is achieved with ordinary air filtration technology and 10 times smaller than a virus that is 0.005 – 0.3 microns. Like bacteria, viruses are organisms that spread airborne diseases as mild as the common cold and as serious as severe acute respiratory syndrome (SARS & COVID-19) through coughs, sneezes and improperly maintained ventilation.

Non-disposable items like the dental instruments are cleaned and sterilized between patients. Disposable dental items and needles are never reused. Our staff involved in patient care use protective equipment such as masks, gowns, gloves and eyewear. After each patient, disposable gloves and masks are disposed. Before seeing the next patient, the treatment staff washes their hands and wear a fresh pair of gloves and new mask.